Modern Hospitality Playbook: How a viral post shrinks your booking window (and the real-time pricing move that turns the surge into ADR.) You post a reel. It takes off. The views climb, the saves stack up, and it feels like the marketing finally worked. Most of us screenshot it, drop it in the team chat, and get back to the day. Here's what that reaction misses. A viral post does something to your calendar before it ever shows up in your revenue. One reel at one of our properties pulled 1.7M...
about 12 hours ago • 2 min read
Modern Hospitality Playbook: The anatomy of an Instagram carousel that gets swiped all the way to your booking link (and the one slide that does most of the work). I often hear you guys say carousels feel like busywork. You spend an afternoon in Canva, post a tidy set of slides, and it lands with a couple hundred views and zero bookings. So you quietly decide carousels don't work for hotels. Here's the thing. The carousel probably wasn't the problem. The way it was built was. A carousel isn't...
3 days ago • 3 min read
Modern Hospitality Playbook: How to create content that books rooms (even when nobody comes to your town) I often hear you guys tell me the same thing about content: my town isn't a destination. Nobody's heard of it. Nobody's booking a trip to see it. They come for the quiet, the view, a few days off the grid, and then they go home. So when you sit down to post, it feels like there's nothing to say. Onera Wimberley sits in a Hill Country town most people outside Texas have never heard of. But...
4 days ago • 3 min read
Modern Hospitality Playbook: The one number that tells you whether an open date is early or late (so you stop dropping rates you never needed to touch.) I hear the same thing from you guys all the time. A date is still open, and the nerves kick in. You look at the empty night and feel the pressure. So you drop the rate. A few days later, you drop it again. By the time the guest books, you have handed away money you never needed to give up. Turns out the empty night was never the problem. You...
7 days ago • 3 min read
Modern Hospitality Playbook: Why content built for everyone gets booked by no one, and the one-guest fix that changes it. I often hear you guys tell me that posting content feels like shouting into the void. You put up a post you're proud of. A few likes trickle in. Maybe a couple hundred views. Then nothing. No link taps, no bookings, no reason to keep going. Here's why the numbers don't turn into bookings. You are trying to reach everyone, so you soften the words until they offend no one....
10 days ago • 4 min read
Modern Hospitality Playbook: How to turn what strangers are already searching on Instagram into content that reaches people who've never heard of you. 15 million views. We found this Instagram goldmine across a string of reels that all open the same way: a 4x4 rolling up the road to a landscape hotel. On one hand, nobody sits down and brainstorms "the drive in" as a content idea. But search your topic on Instagram and there it is: the same unglamorous opener repeating, pulling millions every...
14 days ago • 2 min read
Modern Hospitality Playbook: How to package your OTA listing so it stops the scroll, earns the save, and books at the rate your property deserves. Quick announcement before we dig in: We just dropped the $300k/m Hospitality Playbook, a free 5-day playbook on the exact system behind 85% direct bookings, over on LinkedIn. Comment “DIRECT” on the post and we’ll send you the whole thing. I often hear you guys tell me the same thing about your OTA listings. Great property Good photos Solid reviews...
18 days ago • 4 min read
Modern Hospitality Playbook: The exact pricing session we run on every property, start to finish, so you stop collecting pricing concepts and finally price with confidence. I hear the same thing from a lot of you guys. You've read every one of these newsletters, and the ideas land while you're reading them. The Pink Line, compression, knowing your numbers, all of it makes sense on paper. Then you sit down to actually price, and you freeze. One of our cohort operators had the same problem last...
25 days ago • 3 min read
Modern Hospitality Playbook: Why matching your listed rate across channels isn't the same as matching what the guest actually pays (and how to fix it). I often hear operators tell me their channel pricing is already handled. Same rate on Airbnb, Booking.com, and their own site. Feels responsible. Feels solved. Because when you pull up your own reporting and you'll probably see one blended average rate across every channel you're on. Let's say it reads $336. That number feels real. It's what...
28 days ago • 3 min read